Customer Service
“I still work on the principle ‘the customer is always right’ and do my up most to treat everyone with respect and appreciation for their business”, James. Admittedly there are times when following this principle is difficult, but civility and professionalism are essential business skills.
“Not a problem”….. was the response today to my inquiry for hiring an aircraft company for an aerial shoot. What kind of response is that? What has happened to ‘thank you for calling” ….”I would appreciate your business”?
Come to think of it the first company I left a message for never even called back.
Presently in March 2008, we are concerned about the economy and a possible recession or worse. Responses like “not a problem” is part of what will make a recession or worse possible. This is just shows a lack of education in etiquette. It can get far worse with people not knowing their products or caring to help you. In many places ’service’ today is awful. If Managers only knew how many stores I simply avoid now, because of terrible service.
James Schot Gallery and Photo Studio understands that service is part of the overall quality of the Fine Art Photography that is offered through the gallery and photo studio.
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